Please note our Retail Store Exchange Policy:

  • Unopened, unused, and undamaged products can be exchanged only at the original store of purchase within 7 days of the purchase date.

  • Kindly bring the original invoice as proof of purchase to process the exchange.

  • Products that have been opened, damaged, tampered with, or missing any part of the packaging (including inserts, tags, or cartons) cannot be exchanged.

  • Gift boxes and discounted items are not eligible for exchange or return.

  • If you notice any leakage or damage, please inform our store staff before purchase, as no returns or exchanges will be accepted for such issues reported after the sale.