We understand that your recent payment attempt did not go through, and we sincerely regret the inconvenience caused.
There are various reasons why this may have happened, ranging from the validity of card/net banking details, insufficient funds in the account, to technical difficulties. If you were recently issued a new card, some of the information may have changed. In that case, we kindly request you to confirm your credit card details and try again.
Additionally, please ensure that your name and billing address match the details registered with your current credit card.
If the issue persists, we recommend reaching out to your bank or card issuer for further assistance.