FAQ 2.0

How can I use a Gift Voucher/Promotional code on my order?
To redeem your Gift Voucher or Promotional Code, please follow these steps: When you click on the 'Checkout' button, you will be directed to a s...
Wed, 10 Sep, 2025 at 12:29 PM
Is Cash on Delivery (COD) changeable/Would I be charged for availing of the COD option?
We wish to inform you that there is no specific charge to avail Cash on Delivery (COD) for any order. However, please note that a flat shipping charge of IN...
Wed, 10 Sep, 2025 at 12:26 PM
Is COD available for delivery to all locations in India?
We wish to inform you that due to limitations with the couriers we use, Cash on Delivery (COD) is not yet available for all pin codes in India. During t...
Wed, 10 Sep, 2025 at 10:58 AM
How to check if Cash on Delivery (COD) is available in my location?
You can use our pin code finder to check if the COD facility is available at your delivery address.
Wed, 10 Sep, 2025 at 10:56 AM
Cash on delivery/COD
We wish to inform you that if you are uncomfortable making online payments, you can use our Cash on Delivery (COD) facility. This option allows you to pay y...
Wed, 10 Sep, 2025 at 10:50 AM
Payment Options/Payment Type
We offer the following payment options: For Domestic Orders: You may pay for your purchases using: Cash on Delivery Debit Card Credit Card ...
Wed, 10 Sep, 2025 at 10:45 AM
Out of stock product
If an item is out of stock, you can still stay updated on its availability. Simply click on the product, and once you are on the product page, you will see ...
Wed, 10 Sep, 2025 at 10:42 AM
How do I make changes to my order/How to change the order/How to change product in the order?
We wish to inform you that once an order has been placed, it cannot be modified. If you would like to make changes, we kindly suggest that you cancel th...
Wed, 10 Sep, 2025 at 10:34 AM
Can I order a product that is "Out of Stock"?
We wish to inform you that products listed as “Out of Stock” are not available for immediate purchase. However, you can receive a notification as soon as th...
Tue, 9 Sep, 2025 at 5:00 PM
Do I have to have an account to place an order?
We wish to inform you that you can place an order using guest checkout without creating an account.  However, we highly recommend creating an account on...
Tue, 9 Sep, 2025 at 4:57 PM