FAQs 3.0

Q: How do I place an order?
Step 1: Pick the product range of your choice. Step 2: Click on SHOP NOW. Step 3: Click on ADD TO BAG on the products you wish to purchase. Step 4: Click on...
Mon, 9 Feb, 2026 at 2:29 PM
Q: Can I ship the products to an address that is different from my billing address?
Yes, you can do this by filling in your address as the 'Billing address', and the address you wish to ship it to, as the 'Shipping address'.
Thu, 12 Feb, 2026 at 9:50 AM
Q: How do I know that my order is confirmed?
For all pre-paid orders, the confirmation status will be automatically updated in the ‘My Account’ section. If your chosen mode of payment is Cash On Delive...
Thu, 12 Feb, 2026 at 9:50 AM
Q: Do I have to have an account to place an order?
No, you can place an order using guest checkout without having an account. However, we strongly reccomend making an account on our website to make your shop...
Thu, 12 Feb, 2026 at 9:51 AM
Q: Can I order a product that is "Out of Stock"?
Unfortunately, products listed as "Out of Stock" are not available for immediate sale. However, we can notify you as soon as the product is back i...
Thu, 12 Feb, 2026 at 9:51 AM
Q: How safe is it to use my Debit/Credit card or make an online payment on Forest Essentials?
All transactions at Forest Essentials Online are protected by SSL (Secure Sockets Layer) and Secure Data Encryption using a 1024-bit process. Any informatio...
Mon, 9 Feb, 2026 at 2:34 PM
Q: Why was my order payment rejected?
There are various reasons why this may have happened ranging from validity of card/net banking details, insufficient funds in the account to technical diffi...
Mon, 9 Feb, 2026 at 2:35 PM
Q: I cannot complete my registration, what do I need to do?
Contact us, detailing the problem you have encountered. You can either email us on service@forestessentialsindia.com or call us on 8010200666 - Monday to Fr...
Mon, 9 Feb, 2026 at 2:35 PM
Q: I forgot my password, what can I do?
If you have forgotten your password, you can request your password to be sent to the email address you have previously registered with us by clicking the Fo...
Mon, 9 Feb, 2026 at 2:35 PM
Q: How do I make changes to my order?
You can’t modify the order once it has been placed. We suggest you cancel the order and place a new order with your desired changes.
Mon, 9 Feb, 2026 at 2:36 PM